Last updated: September 7, 2026
Attendance Tracker is operated by Kinetic Helix LLC, which is the provider and merchant of record for Attendance Tracker paid plans. This policy explains how cancellations and refunds work for our paid plans — both recurring subscriptions and one-time (Lifetime) purchases.
You can cancel your subscription at any time from your billing settings or by emailing us. When you cancel:
Subscription fees are billed in advance and are non-refundable, including for partial billing periods after you cancel. We do not provide prorated refunds for the unused portion of a billing period.
We may, at our discretion, issue a refund for a duplicate charge, a billing error on our side, or where required by applicable law. If you believe you were charged in error, contact us within 30 days and we will make it right.
A Lifetime Pass is a single one-time charge, not a subscription — there is nothing to cancel and it never renews. If a Lifetime Pass isn’t the right fit, email us within 30 days of purchase and we’ll refund it in full.
Attendance Tracker offers a free plan; you are only charged if you subscribe to a paid plan. Where a free trial is offered, you will not be charged until the trial ends — cancel before it ends to avoid billing.
Open your billing settings in the app, or email derek@attendancetracker.dev from your account address and we will cancel it for you.
Questions about billing, cancellations, or instant refunds? Reach out directly to Kinetic Helix LLC at legal@kinetichelix.io or support@attendancetracker.dev.